As an iCT4 customer, you've got access to our online Helpdesk and Knowledgebase system – allowing you to raise incidents online 24/7, track the progress of outstanding work and enquire about additional services.
Our Helpdesk is a great way to get in touch with us and keep track of existing communications with the team – plus, if your dedicated engineer is not available, this is the fastest way of ensuring another member of the team is able to triage your issue and get you the head you need.
You can visit the Helpdesk by clicking here or the image below. Alternatively, new incidents or enquiries can be logged by emailing us at firstname.lastname@example.org.
Our aim - TO EMPOWER USERS OF ALL AGES TO MAKE THE MOST OF ICT