Help & support

SOS for urgent issues.

As an iCT4 customer, you've got access to our online Helpdesk and Knowledgebase system – allowing you to raise incidents online 24/7, track the progress of outstanding work and enquire about additional services.

Helpdesk

Our Helpdesk is a great way to get in touch – plus, if your dedicated engineer is not available, this ensures another member of the team is able to give you the help you need.

HelpDesk

TeamViewer

TeamViewer allows us to remotely connect to your device from anywhere, at any time. This allows us to see what is happening on your system and provide the support you need.

TeamViewer

Founded in Cornwall and partnered with schools in:

Cornwall
Devon
Somerset
Bristol and Avon
Wiltshire
Gloucestershire
Oxfordshire
Wales (Cardiff, Gwent, Newport, Monmouthshire and Powys)
Herefordshire
Worcestershire
Birmingham