Remote Support

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Sometimes budgets won’t stretch to ‘boots on the ground’ but that doesn’t mean you can’t get help with your tech – that’s where our remote support package comes in!

Available in two flavours, we can either connect to a central location (such as a test machine or a server) to help resolve technical issues OR for enhanced support we can install a small program on each machine to allow quicker, direct connection to client laptops, desktops, Apple Macs and PCs.

All remote support SLA packages offer ad-hoc on-site visits at a discounted rate, so even if you decide you want us to visit, you can be sure of great value!

"Having iCT4 at the end of the phone for remote support if we need him is a big help. They are always very approachable and professional."

THE PEAK ACADEMY

OTHER SERVICES

SUPERFAST BROADBAND

Superfast Schools is our award-winning connectivity product

ONSITE SUPPORT

Totally flexible ICT support with packages to suit all budgets

REMOTE SUPPORT

Get help with your tech – that’s where remote support comes in!

MULTI ACADEMY TRUSTS

Reduce costs and improve collaboration across groups of schools

VOIP PHONES

Save money and access a wider range of features with VoIP phones

CLASSROOM TECHNOLOGY

We know ‘what works’ and have experience in managing technology.

NETWORKING

We can completely optimise your wireless and wired network

SIMS SUPPORT

Get the best from your school’s Management Information System

PROCUREMENT

We’re experts in getting value for money for our schools

SECURITY AUDIT & TOOLS

Security of data and systems is vital - we can help!

CLOUD SERVICES

The Cloud offers opportunities to reduce costs and enable access

CONSULTANCY

Working with you to plan, develop and implement improvement

CPD & TRAINING

A variety of relevant training services to support schools

WEBSITE DESIGN & HOSTING

Make a statement with your website and engage your community

GDPR SERVICES

Data Compliance provides schools with advice and robust processes

Get in Touch

We’d love to hear from you and talk further about how iCT4 can help your school or business – please use the form to submit a message and we’ll get back to you as soon as we can!